VFS aims to provide an efficient service to the Visa applicants. If you have any feedback or complaint, we would like to know about it as soon as possible by sending an email to feedback.auid@vfshelpline.com. We shall acknowledge promptly and ensure a comprehensive and timely redress of your complaint / feedback to the best of our ability.

If you wish to send general queries about Visa, kindly email us to: info.diacid@vfshelpline.com or info.avacbali@vfshelpline.com (for applicants in Bali); or go to menu “Track Your Application” to find out the status of your on going Visa Application.

Thank you.